At Ledesma Audiological Center, Inc. (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (phone number, email, address), date of birth, and other information you provide during consultations, bookings, or inquiries.
- Health Information: Audiological test results, medical history, and other health-related details necessary for providing our services.
- Payment Information: Billing details, including credit/debit card information, for processing transactions.
- Technical Information: IP address, browser type, and device information when you visit our website or use our digital services.
2. How We Use Your Information
We use your information to:
- Provide audiological care and related services.
- Process orders and deliver hearing aids or other products.
- Schedule appointments and send reminders.
- Improve our services and customer experience.
- Comply with legal and regulatory requirements.
3. How We Share Your Information
We do not sell your personal information. However, we may share it with:
- Service providers assisting with billing, delivery, and technical support.
- Healthcare professionals involved in your care, with your consent.
- Authorities, when required by law or to protect our legal rights.
4. Data Security
We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and regular audits of our systems.
5. Your Rights
You have the right to:
- Access and request a copy of your personal information.
- Update or correct your information if inaccurate.
- Request the deletion of your data, subject to legal and contractual obligations.
- Opt-out of marketing communications at any time.
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience. You can manage your cookie preferences through your browser settings.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review it regularly.
8. Contact us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
Ledesma Audiological Center, Inc.
Lower Level, Makati Cinema Square,
Chino Roces Avenue, Makati City
laci@ledesma.com.ph
(02) 8818-8564 / (02) 8811-1830
0945 124 7949
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.